If you encounter an issue with your Navigator system, the first priority is to ensure that any personnel or performers are safe. If necessary, perform any rescues before attempting an Issue Collect.
Second, if you're in the middle of a performance, wait until the end of it to run an Issue Collect. Why? Because running an Issue Collect will put the system into E-Stop.
Third, please run the Issue Collect before you power cycle the system.
Issue Collect Guide
If you are currently signed in, you can view the Issue Collect instructions here.
To create a free support site account, click the Sign In link at the upper right of this page and then click the Sign Up link in the window that opens. This unlocks videos, release notes, manuals, and more! For complete instructions, see How to Use the TAIT Support Portal.