If you encounter an issue with your Navigator system, the first priority is to ensure that any personnel or performers are safe. If necessary, perform any rescues before attempting an Issue Collect.
Second, if you're in the middle of a performance, wait until the end of it to run an Issue Collect. Why? Because running an Issue Collect will put the system into E-Stop.
Lastly, please run the Issue Collect before you power cycle the system.
Issue Collect Guide
You can read the Issue Collect Guide here.